Being voted Reader’s Favourite for the third straight year is no small feat, and it is a recognition that Chem-Dry of the North co-owners Jamie and Lee Ann Zahavich attribute to the company’s focus on providing outstanding service to every customer, every time.
“Winning this award is a testament to our commitment to excellence,” says Lee Ann. “It shows that we're not only doing our job but doing it well by delivering outstanding customer service and ensuring our customers are truly satisfied with our service.”
Putting Customers First, Every Time
The Chem-Dry of the North franchise was established in Sudbury over thirty years ago. Then in 2010, Jamie and Lee Ann took ownership of the business and continued providing that same degree of service excellence for their clientele.
In fact, Lee Ann credits their team’s dedication to service as the catalyst for the company’s ongoing success. “We are a small carpet cleaning business who has grown and been in business for over 30 years. That is not normal for a carpet cleaning business, and it is all based on customer service, right from the first phone call.”
With an impressive 4.9 out of five approval ratings, Chem-Dry of the North consistently receives accolades from satisfied customers like Elizabeth. “This is my third booking with Chem-Dry of the North and have always been satisfied,” she wrote. “Sean and Joel were exceptional. Professional, helpful as they patiently answered many questions, teamwork+++. It was a pleasure rather than an inconvenience and my (old) carpets look rejuvenated!”
Patented Products for Cleaner, Healthier Homes
Chem-Dry of the North’s revolutionary carpet cleaning process uses carbonation and ingredients copied from Mother Nature to leave carpets fresh and clean. The patented cleaning solution generates millions of tiny effervescent bubbles which penetrate the carpet fiber, dissolve dirt and stains, and lift dirt to the surface for removal. Carpets take little time to dry and stay cleaner longer.
It is a tested and proven method and one that the Chem-Dry of the North team intends to keep delivering, right along with that award-winning customer service. Says Lee Ann, “I would like to thank the community for voting us Readers Favourite. Our staff will continue to provide you with exceptional customer service like we have for over 30 years.
Visit online to learn more about Chem-Dry of the North’s residential and commercial services.
This article was sponsored by Chem-Dry of the North, a 2025 Sudbury·com Reader Favourite.